Shipping & Returns
Processing Time
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.
In the unlikely event that your order is delayed or canceled your credit limit or available funds will again become available for use. The amount of time it takes for an authorization to expire is dependant on the policies of the bank that issued your card and ranges from 1 to 7 business days.
Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.).
If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from one of our Distribution Warehouses located throughout the country. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back-ordered inventory in our warehouse.
​
​Transit Time
USPS Ground: 3 - 8 Business Days
USPS Second Day: 2 Business Days
USPS Next Day Air: 1 Business Day
Note: Saturday & Sunday deliveries are not available.
​Total Time of Delivery
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.
​Shipping & Handling
Shipping and charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us..
​
​Risk of Loss
If the Customer provides Wendy I Boutique with Customer's carrier account number or selects a carrier other than a carrier that regularly ships for Wendy I Boutique, title to products and risk of loss or damage during shipment passes from Wendy I Boutique to Customer upon shipment from Wendy I Boutique facility. For all other shipments, title to products and risk of loss or damage during shipment passes from Wendy I Boutique to Customer upon receipt by Customer. Wendy I Boutique retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.
Return Policy and 30 Day Limited Guarantee
​Every product you buy from Wendy I Boutique is backed first by the product manufacturer's or supplier’s warranty. Wendy I Boutique 30 day limited guarantee may also apply. Wendy I Boutique 30 day limited guarantee provides for either exchange or refund of qualifying merchandise. To determine if the product you wish to purchase qualifies for Wendy I Boutique 30 day limited guarantee or if other coverage applies please review the coverage terms in the item listing on our website.
Please check the item listing for specific details regarding individual products coverage. Terms and conditions may vary by manufacturer, supplier or product. Wendy I Boutique will assist customers whenever possible in gaining satisfaction with product manufacturers and suppliers.
All returns require a Return Authorization number to be issued prior to being returned. Returned products must be in new condition, include original outer packaging, inner packing materials and other accessories and be received within 30 days of the date shipped. We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns. Returns will not be accepted without a Return Authorization number issued by Wendy I Boutique or when the product manufactures or distributors return policies supersede ours.
This is a summary only. You can also review warranty coverage and returns privileges for any specific product in that item’s listing on our website. You can request a Return Authorization for most products eligible for return.